January 2018

Blast From The Past

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Learn More About Our 1st 100 Years

Articles

Kristen-Van Heste

ED Etnyre The road to success

Edward D. Etnyre was an unusually inventive, industrious man with a consuming interest in the welfare of his fellow man.

Todd Cohen

Post COVID Revenue Recovery Part One

COVID-19 has thrown everyone for a loop. Businesses must scramble, reinvent, pivot, and do whatever is necessary to survive and ensure a path forward.

Mike Dexter

AED Doubles Down on Education During Challenging Times

Despite the challenges posed by COVID-19, your association has doubled down on its commitment to providing top-notch education

Kyle Larkin

AED in Canada - Infrastructure Investments are Crucial to Canada’s Economic Recovery

There is no debate that the COVID-19 pandemic impacted every Canadian industry one way or another.

Lori Lovely

AED tech profile: Adrian Hillmann, not the typical traveling salesman

When he was a boy, Adrian Hillmann’s family moved around a lot – from Argentina to New Zealand to Canada to the U.S.

Sugath Warnakulasuriya

How the Digital Journey to Service and Maintenance Enablement Leads to Unexpected Value

Although construction and industrial equipment dealers and distributors have taken steps to connect online and digitally market to customers...

2020 Compact Equipment Showcase

Troy Harrison

When It Comes to Service, Don’t Put On the Ritz - 7 Ways to Improve Your Customers’ Experience

In my experience, most customer service training is about conflict resolution, when in fact it should be about conflict avoidance.

Dirk Beveridge

Struggling with Tech Adoption? This Could Be Why

Living and breathing innovation in the distribution industry means I’ve worked with a lot of companies as they’ve introduced new technology platforms.

Volvo CE Electric Machines Available for Online Prebooking in North America

Customers who sign up will be among the first to have the opportunity to get one of Volvo’s new electric compact machines, the Volvo ECR25 electric excavator and the L25 electric wheel loader.

Brian P. McGuire

From The President - AED Summit 2021: What to Expect

As North America continues to take all necessary precautions to prevent the spread of Covid-19, AED has been consistently re-evaluating the timeline of our events to keep them safe and productive.

Ron Barlet

From the Chairman - Navigating The New Normal

I hear various levels of concern throughout our membership during these unprecedented times. The reality is you as well as your customers have a choice: “Eat or be eaten”.

Alexandra Joyce

Stay Up To Date on Dealer Protection Legislation

Don’t fall behind on the latest legal updates in the equipment industry.

Alexandra Joyce

Gain Industry Advantage With AED’s 2020 Cross-Industry Compensation & Benefits Report

The Cross-Industry Compensation & Benefits Report is a useful research tool for AED members that provides new, vital industry information that is exclusive to the report.

Rob LeForte

AED in Canada - August 2020

Businesses in Canada are experiencing the most profound economic decline since the Great Depression.

Lori Lovely

Leading the Way Virtually

Since 2017, AED’s Leadership Development Institute (LDI) has hosted its multi-session course in Chicago to prepare dealership managers for broader organizational roles.

Shawn Rhodes

Thriving in a COVID-19 World: Lessons From Marine Corps Snipers

As we deal with the uncertainty of reopening, AED knows many of its members are looking for ways to thrive in a business climate that COVID has forever changed.