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September 2020
2020 Compact Dealer Showcase
Take an exclusive look at the equipment that pertains specifically towards your business.
Read the Articles Below
Articles
Todd Cohen
Post COVID Revenue Recovery Part One
COVID-19 has thrown everyone for a loop. Businesses must scramble, reinvent, pivot, and do whatever is necessary to survive and ensure a path forward.
Mike Dexter
AED Doubles Down on Education During Challenging Times
Despite the challenges posed by COVID-19, your association has doubled down on its commitment to providing top-notch education
Kyle Larkin
AED in Canada - Infrastructure Investments are Crucial to Canada’s Economic Recovery
There is no debate that the COVID-19 pandemic impacted every Canadian industry one way or another.
Lori Lovely
AED tech profile: Adrian Hillmann, not the typical traveling salesman
When he was a boy, Adrian Hillmann’s family moved around a lot – from Argentina to New Zealand to Canada to the U.S.
Sugath Warnakulasuriya
How the Digital Journey to Service and Maintenance Enablement Leads to Unexpected Value
Although construction and industrial equipment dealers and distributors have taken steps to connect online and digitally market to customers...
2020 Compact Equipment Showcase
Troy Harrison
When It Comes to Service, Don’t Put On the Ritz - 7 Ways to Improve Your Customers’ Experience
In my experience, most customer service training is about conflict resolution, when in fact it should be about conflict avoidance.
Dirk Beveridge
Struggling with Tech Adoption? This Could Be Why
Living and breathing innovation in the distribution industry means I’ve worked with a lot of companies as they’ve introduced new technology platforms.
Volvo CE Electric Machines Available for Online Prebooking in North America
Customers who sign up will be among the first to have the opportunity to get one of Volvo’s new electric compact machines, the Volvo ECR25 electric excavator and the L25 electric wheel loader.
Brian P. McGuire
From The President - AED Summit 2021: What to Expect
As North America continues to take all necessary precautions to prevent the spread of Covid-19, AED has been consistently re-evaluating the timeline of our events to keep them safe and productive.
Ron Barlet
From the Chairman - Navigating The New Normal
I hear various levels of concern throughout our membership during these unprecedented times. The reality is you as well as your customers have a choice: “Eat or be eaten”.
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