Dashboards as a Management ToolBy Ron Slee
Article Date: 01-01-2012
Copyright(C) 2012 Associated Equipment Distributors. All Rights Reserved.
Looking after business on a daily basis is much smarter than waiting for month-end.
For nearly a decade now, the use of a "dashboard" as a management tool has become quite common. This is using a picture, a graphic image, perhaps a traffic light, as a signal that things are going well or not so well. Not only is this a great tool, but it is one that can be used on a daily basis throughout the month, not just after the month has been completed. Letís go back to some basics. Through AED, our industry has a series of operating and financial standards against which you can compare your performance. These standards are expressed in the parts and service departments through the Product Support Handbook and other publications. They are taught in the classroom and through webinars offered by AED throughout the year.
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