Branch and Service Management Events to Strengthen the Dealership - Groundwork
Construction Equipment Distribution magazine is published by the Associated Equipment Distributors, a nonprofit trade association founded in 1919, whose membership is primarily comprised of the leading equipment dealerships and rental companies in the U.S. and Canada. AED membership also includes equipment manufacturers and industry-service firms. CED magazine has been published continuously since 1920. Associated Equipment Distributors
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Branch and Service Management Events to Strengthen the Dealership

CED Magazine, September 2010

Article Date: 09-01-2010
Copyright(C) 2010 Associated Equipment Distributors. All Rights Reserved.

There’s still time to register for two dynamic September education programs.

Al Morgan wants you to win more business, create loyal customers and drive success – let him show you how by attending his “Excellence in Branch Operations Management” seminar on Sept. 22 and 23 in Oak Brook, Ill. Managers will learn leadership skills and develop an action plan tailored for your dealership, addressing sales, market share, customer satisfaction and retention, employee morale, efficiency and productivity, and profitability. Sign up today at
And service managers, The AED Foundation has a big value for you for a very small investment. Announcing Ron Slee’s new one-hour service management webinar, “The Key to Proper Repair,” offered on three dates: Sept. 20, 22 or 24 from 10 to 11 a.m. EST. Focused on today’s service managers, Ron Slee presents a brand new program on service excellence in diagnostic inspections. He brings together real-world insights and big picture viewpoints using new tactics and tools for this important profit center. The cost for this informative webinar is just $95 per site for AED member companies. Choose the day you wish to participate, and sign up today at
For more information about any Foundation program, or to learn about creating Personal Development Plans for the continuing development of all the managers at your company, contact Carol Schrader at 630-468-5113 or

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