CED Magazine, December 2008
Article Date: 12-01-2008
Copyright(C) 2008 Associated Equipment Distributors. All Rights Reserved.
The Expert Is In Get the cure for the common seminar at The AED University Managers Conference. The 2009 AED University Managers Conference is back and brimming with industry experts ready to challenge everything you know about seminars. Get ready to move, think, plan, discuss, and strategize with professional education that all departmental managers can use to boost performance and profits. Each area of the dealership enjoys its own education track.The Managers Conference is Jan. 14-16, 2009 in San Diego. Registration is available online at www.aednet.org/am. New Track: Human Resources Managers
Shore up your ability to communicate under stress with Brian Zehr in Crucial Communications: Conversations Under Pressure. Learn best practices for managing employee performance legally and ethically in Mastering the Art of Performance Based Management with John Boggs. Finally, put theory into practice with two clinic-style sessions: Crucial Communications Clinic with Zehr and Don’t Hire the Employee from Hell with Bob Murray. Parts Managers
Jason Bader will teach participants how to strike the balance between customer service and financial responsibility in Superior Customer Service through Inventory Management. In Guarding the Vault: Inventory is Cash participants will learn how to get the most from inventory. Rental Managers
Dick Detmer will explore current and practical strategies to advertise and promote the rental business in Developing More Rental Business – and Optimizing Your Market Potential. Then in Maximizing Rental Income: Practical Strategies for Rental Managers Detmer will teach methods for selling rental equipment to new and existing customers. Sales Managers
Don Buttrey returns with two all-new programs. Tired of meetings that waste time and accomplish nothing? Learn how to hold meetings that matter in Purposeful and Productive Team Meetings: A Workshop for Sales Managers. Learn how to be the master of your day in Run Your Territory Before It Runs You: Time Mastery for Sales Professionals. Service Managers
In Productivity Makes Profit, Steve Uible and George Wacaser will demonstrate how technician productivity drives the entire service department. Then attend Technician Incentive Workshop: Building a Plan That Works to find out how to build a technician incentive plan at your dealership. Branch Managers
Branch Managers have responsibilities in all facets of the dealership. To help you get the information you need to excel in this unique role, the 2009 AED University Managers Conference offers you the opportunity to design your own professional education program. All Managers
All participants will hear a funny and insightful address from nationally acclaimed speaker and author Jeffrey Gitomer. And participants will enjoy Mitch Harper’s Get Your Game On: A Coaching Workshop for Managers. Harper’s dynamic workshop will show participants how to motivate team members by implementing proven coaching leadership techniques.
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